At Fearless Fluency (“we,” “us,” or “our”), we use cookies and similar technologies to enhance your experience on our website (www.fearlessfluency.co.uk). This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. What Are Cookies?
Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit our website. They help us provide website functionality, analyze performance, and deliver personalized content. Similar technologies, like pixels or local storage, may also be used.
2. Types of Cookies We Use
We use the following categories of cookies:
- Essential Cookies: Necessary for the website to function (e.g., maintaining your session, enabling secure logins). These cookies do not require consent under PECR.
- Example: Session cookies for account access.
- Duration: Typically deleted when you close your browser.
- Legal Basis: Legitimate interest (essential for website operation).
- Analytics Cookies: Help us understand how visitors use our site (e.g., pages visited, time spent). We use these to improve our website.
- Example: Google Analytics (_ga, _gid cookies).
- Duration: Up to 24 months.
- Legal Basis: Consent (obtained via cookie banner).
- Marketing Cookies: Used to deliver personalized ads or track ad performance (e.g., via third-party platforms).
- Example: Third-party cookies from advertising partners.
- Duration: Varies (up to 12 months).
- Legal Basis: Consent (obtained via cookie banner).
3. First-Party and Third-Party Cookies
- First-Party Cookies: Set by us (Fearless Fluency) to manage site functionality and analytics.
- Third-Party Cookies: Set by trusted partners (e.g., Google Analytics, advertising networks) for analytics or marketing purposes. These providers act as data processors under strict agreements compliant with UK GDPR.
4. How We Use Cookies
We use cookies to:
- Ensure essential website functions (e.g., navigation, account access).
- Analyse site usage to improve performance (with your consent).
- Deliver personalized content or ads (with your consent).
5. Managing Your Cookie Preferences
You can control cookies through:
- Our Cookie Banner: On your first visit, you can accept or reject non-essential cookies (analytics, marketing). You can revisit your preferences at any time via the “Cookie Settings” link in the footer.
- Browser Settings: Most browsers allow you to block or delete cookies. Note that blocking essential cookies may affect website functionality. For guidance, visit:
6. Consent and Withdrawal
For non-essential cookies (analytics, marketing), we obtain your consent via our cookie banner before setting them, as required by PECR. You can withdraw consent at any time by updating your preferences in our cookie settings or clearing cookies in your browser.
7. Third-Party Services
We use third-party services like Google Analytics, which may set cookies. These providers may process data outside the UK, but we ensure compliance with UK GDPR through Standard Contractual Clauses or other safeguards. For details, see their privacy policies:
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology or legal requirements. The latest version will be posted here with the updated date.
9. Contact Us
Questions about our use of cookies? Contact us at:
- Email: info@fearlessfluency.co.uk
- Address: Fearless Fluency, John de Mierre House, 20 Bridge Road, Haywards Heath, RH16 1UA, United Kingdom
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.